Do you deliver?
Yes, we deliver and set up out tents, currently we deliver to the Sunshine Coast of Queensland. We offer free delivery in a 24km radius from Sippy Downs. From 25-34km incurs and additional $20 delivery fee up and an additional $20 is added per 10km up to a 55km radius form Sippy Downs. Please send us an enquiry.
What is included in the set up?
We deliver and setup each package as described in each of our Packages. We pack up and collect these items the following morning.
How much will it cost?
Please see our Packages page for prices and inclusions.
What if I want a special theme?We can sometimes accommodate alternative themes, it's always best to contact us and let us know what you would like, and we will try to create your themed slumber party. NB: This is not always possible and would require at least eight (8) weeks notice, as we hand craft our plush toys and slumber tents. We charge an additional $250 for us to create a customised theme on top of Package Prices, the customisation fee must be paid upon booking along with your $25 deposit.
How much room do I need to clear?
Each set up of Slumber bed, tent and Breakfast table, takes up approximately 1.1 meters in width and 2.5 meters in length. So, for a party of five it is suggested you clear an area of approximately 5.5 meters wide by 2.5 meters long. This needs to be done prior to our arrival.
Do you charge a deposit?
Yes, to secure your date, we ask for a $25 deposit for our Basic through to Gold Packages, plus an additional $25 if adding the cinema package and for our Platinum through Diamond Packages we charge $100 deposit to secure your date.
How far ahead do I need to book?
We accept bookings for dates throughout the year, so if you have a specific date in mind, it's best to book well in advance.
Do you charge for cancellations?
Yes, 2-7 days prior to your party we charge a 75% cancellation fee, within 0-48 hours from set-up time we charge 100% of the booking cost as a cancellation fee.
What happens if something breaks?
We do not charge a bond, but do expect all breakages and damage to be paid for. Please do not allow children to sit on breakfast tables. We expect that our cinema electrical equipment will be placed undercover overnight.
What if a child wets the bed?
We understand that accidents occasionally happen, but if this occurs we do charge a $20 sanitation fee.
What happens if I need to cancel?
If you cancel your booking, your $25 deposit is non-refundable, however we will consider a change in dates if circumstances allow (with 14 days prior notice).
Do you accept PayPal?
Yes, we do. But we charge an additional 5% administration fee. Please contact us to use this payment method email@example.com
Do you accept bank transfer?
Yes, we do. We ask that you use your name as a reference when paying into our account, we do not charge extra for direct deposits, but payment needs to clear three days prior to your party. Please contact us to use this payment method firstname.lastname@example.org
Do you accept cash?
Yes, you can pay cash on the day of your party but please have the correct amount as we do not carry change.
I want to know something else?
Please email us: email@example.com